Currents

Patient experience technology (PXT) encompasses digital tools and platforms that improve communication, engagement, and satisfaction across healthcare journeys. As hospitals prioritize patient-centered care, these technologies are becoming indispensable for enhancing service quality and outcomes.

Market Overview

The patient experience technology market is growing rapidly, supported by digital transformation in healthcare, rising competition among providers, and patient demand for transparency and personalization. Solutions include patient portals, mobile apps, feedback analytics, AI chatbots, and telehealth platforms.

Growth Drivers

1. Digital healthcare adoption: Hospitals are investing in integrated electronic health records (EHR) and engagement tools.

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